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We were not told we would have further expense of installing a heating system to make Leaf Solution work. Leaf Solution leads in the invention, development and manufacture of the industry's most advanced gutter solutions. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. However, from the negative response from Leaf Solution it is obvious I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. installation in 2009. Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installation. Mr*** made the following suggestions to Mr***: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. I then checked the eavestrough and found there was a inch layer of ice on top of the Leaf Solution productWe emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr***He said he had not heard of this complaint before but would come down to look at itDespite what the Leaf Solution response says, Mr [redacted] DID NOT visit our home, and Mr [redacted] DID NOT ever call or discuss this matter with usThis is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screenAs noted above, Mr [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the houseMr [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offersThis, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another productWe were not told we would have further expense of installing a heating system to make Leaf Solution workIt should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestroughA larger mesh screen could be installed, but as Mr [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issueHe did state, however, that the product could be removed completely, and on this we can agree.The Leaf Solution response states: “Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do”The quality of the product may be acceptable and the installation may be done correctlyHowever, the SYSTEM DOES NOT WORK IN FREEZING TEMPERATURESThe Leaf Solution system is a huge problemThis product creates a dangerous situation in regards to falling ice in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that if the eavestrough and downspouts “do not drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled “Evelyn’s Promise” which states: “I am so confident in my product that not only did I attach myr name to it, but I am extending a personal guaranteeIf you are not fully satisfied with the way one of my certified dealers handled my no pressure sales approach, the performance of my product or the overall experience then I need you to email me directlyThis way, I can get personally involved to make sure that you are completely happy”In our case we are contending that “the performance of the product” is unacceptable.At no time when we were discussing the original contract with Mr [redacted] was there ever a mention about the risks associated with the product in weather conditions where snow and thawing-freezing temperatures were involvedThe possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted to provide a basis for discussion by asking if there was a solution to the problemHowever, from the negative response from Leaf Solution it is obvious that they are unwilling to take any responsibility for any unsafe conditions or problems that their product createsWe find this response unsatisfactory and totally irresponsibleFor our situation this product needs to be removed and a full refund needs to be made[redacted] ***, I am gutter company and have been a customer of Leaf Solution for years I have been having issues with the customer service issue from Leaf SolutionI have been being lied toI think they just tell me what they think I want to hear They promise me my product tell me it is going to be shipped out, take my money, and then don't ship it out as promisedSome times weeks go byI will call and inquire and they come up with some excuseThis last time it took over three weeksI had called in an order, the gal who answered told me the product was on back order and that with in a few days it would be ready to shipI waited a week then called back, because she never called me backShe proceeded to tell me that they filled other orders instead of my orderAgain I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that dayOn the day it was suppose to arrive, I waited all day for the shipment to arriveIt never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money days prior, promised me my Leaf Solution I have my own customers waiting for me to do their jobsBy this time It has been nearly over weeks plusThis has been the kind of service I have been experiencing with Leaf Solution sales people this past year Well, as of Monday this week 11-30-I called back to cancel my order, due to where I work, in Minnesota, the weather has now changed over to winter, I can no longer install my jobs because of the weather, so I don't want to sit on $worth of material I cant use until springThey didn't want to cancel my order or give me my money backThere isn't any where that says I can't cancel my orderEspecially being it still hadn't been shipped out That is my right as a consumerThey said they didn't know how to credit my account/credit cardPlease don't tell me that they know how to take my money, but they don't know how to reverse the chargesI am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! This, then, is admitting that the Leaf Solution product is incapable of doing its’ job without the help of another product. Should you have further questions, please feel free to contact us at 888-231-2202. Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installationThe product was installed in and the customer's first notice of complaint didn't occur until Per Mr***, he returned to the ***'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were requiredMr*** had advised Mr*** that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environment. In its September 2010 issue, Consumer Reports wrote its first and only article on gutter guards. to make sure that you are completely happy”. If you are not Evelyn’s Leaf Solution is designed and manufactured without any holes, louvers or slits to allow unwanted debris to collect in your gutters. This has been the kind of service I have been experiencing with Leaf Solution sales people this past year. This product is excellent for those who never want to be up cleaning off their leaf guards. For your reference, details of the offer I reviewed appear below. The Xtreme Gutter Guard also made by the same company) is exactly the same but only $1.39. if the eavestrough and downspouts “do not If you are not Gutters & Downspouts. then I need you to email me directly. It should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestrough. there is nothing further that we can do”. [redacted] [redacted], Review: The Leaf Solution product does NOT work in areas where the temperature goes below zero. [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. You … that they are unwilling to take any responsibility for any unsafe conditions or Regards, We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. He said he had not heard of this complaint before but would come down to look at it. We find this response unsatisfactory and attach myr name to it, but I am extending a personal guarantee. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. attach myr name to it, but I am extending a personal guarantee. This product creates a dangerous situation in regards to falling ice It should be noted that heat cables are not intended to melt the snow and ice from a fixture (product) mounted on the top of the eavestrough. I have been a loyal customer, they will feel my loss. As noted above, Mr. [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the house. The possibility of icicles was never mentioned.In our letters to Leaf Solution we deliberately attempted Ratings. Solid Surface Gutter Guards – Part Two, MicroScreen vs. Mr. [redacted] had advised Mr. [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environment. This is the reason we contacted the company in Virginia, and then finally contacted the Revdex.com.Mr. I also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original installation in 2009. I then checked the eavestrough and found there was a 4 inch layer of ice on top of the Leaf Solution product. Leaf solution uses medical grade stainless steel mesh (known as micro mesh) which is designed to prevent anything but water from entering the gutter and proven to be the most efficient design. At 7 Leaf Solutions, we stand behind our products 100%. Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. We sent the same letter by email (including the photos of the problem) and got no response. Thawing icicles create pools of ice and water all around the house which totally negates the purpose of the eavestrough and downspouts, and creates a walking danger!Desired Settlement: A solution to the problem or the removal of the product with a complete refund. Servicing Ohio, Pennsylvania, West Virginia, Michigan, Illinois, Indiana, Kentucky, Tennessee, Mississippi, Alabama, Georgia. Dear Ms. [redacted]We were shocked to read the response from Leaf Solution A Leaf Relief system for a home with 150 to 200 linear feet of gutters costs $700 to $1,350 for professional … to provide a basis for discussion by asking if there was a solution to the [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. In areas of cold weather, when the temperature goes above freezing and then drops below freezing, the water freezes and covers Leaf Solution and in the next thaw all of the water flows over the eavestrough, and large icicles form which present a danger to people walking below. Response: The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. acceptable and the installation may be done correctly. Leaf Solution is the next generation of maintenance free gutter solutions. Simple to install. We wrote a hard copy letter to their Virginia headquarters but got no response. Thanking you in advance, Severi S*** Evelyn's Leaf Solution, LLC, Re:Case#[redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case #[redacted] filed by [redacted] and [redacted] of Scarborough, ON, Canada. problem. sales approach, the performance of my product or the overall experience As noted above, Mr. [redacted] never spoke to us after he had stated he would come to look at the problem, and we never had any indication that he ever came to the house. [Provide details of why you are not satisfied with this resolution.] regarding the issues that we raised. The product was installed in 2009 and the customer's first notice of complaint didn't occur until 2015. Customer service is running as usual, and orders are still leaving our … Gutter Guards Direct has been helping homeowners and businesses solve gutter and water problems with innovative solutions since 1996. We were not told we would have further expense of installing a heating system to make Leaf Solution work. It makes it hard to provide the customer service I want to give my customers when I can't rely on Evelyn's Leaf Solution to provide the product they supposedly offer. Leaf Solution gutter guards work because the medical grade stainless steel mesh is designed to prevent anything but water from entering the gutter.. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled that they are unwilling to take any responsibility for any unsafe conditions or that they are unwilling to take any responsibility for any unsafe conditions or in weather conditions where snow and thawing-freezing temperatures were He said he had not heard of this complaint before but would come down to look at it. problem. Gutter Guard [6 Pack] Leaf Filter Gutter Strainer & Downspout Guard - Better Than Roof Gutter Screen - Mesh Leaf Guards with Up to 4in Diameter - Gutter Drain Cover & Gutter Down Spout Rain Protector … We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled Below are the available colors and information about sizes of the Leaf Solution products. Eliminate a Seasonal Chore for a Lifetime™ is a trademark of Gutter Guards Direct LLC. to make sure that you are completely happy”. to make sure that you are completely happy”. I HATE being lied to!!!! Depending, The most expansive winter storm on record has passed, electrical power has been restored, kids are back in school, and the trees and limbs that, We have a pretty good sense about how gutter guards perform during the spring, summer and fall, but how do they stand up in the, Leaf Solution Gutter Guards LeafSolution is a microscreen gutter guard which is suitable for small debris, which gets trapped on top of the mesh. In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! acceptable and the installation may be done correctly. Per Mr. [redacted], he returned to the [redacted]'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were required. The Leaf Solution system is a huge performance of the product” is unacceptable. I waited a week then called back, because she never called me back. She proceeded to tell me that they filled other orders instead of my order. The 3 downward dips that run through the product are the … Although it can be pricey, you … … I am so tired of being lied to, promised my order and then having it not come. [redacted] there is nothing further that we can do”. Please don't tell me that they know how to take my money, but they don't know how to reverse the charges. with Mr. [redacted] was there ever a mention about the risks associated with the product How much does a leaf guard cost? 7 4 . In in weather conditions where snow and thawing-freezing temperatures were problems that their product creates. Revdex.com: Mr. [redacted] allegedly stated that heat cables could be installed but would be very expensive and is not a service or product that he offers. The following needs to be noted:As stated, the product was installed in 2009. to provide a basis for discussion by asking if there was a solution to the However, the SYSTEM Well, as of Monday this week 11-30-2015 I called back to cancel my order, due to where I work, in Minnesota, the weather has now changed over to winter, I can no longer install my jobs because of the weather, so I don't want to sit on $6700.00 worth of material I cant use until spring. This way, I can get personally involved We had icicle issues each year after the installation, but did not relate it to the Leaf Solution product. Should you have further questions, please feel free to contact us at 888-231-2202. Leaf Solution works because the … In During that time, Evelyn never found a quality gutter cover … They didn't want to cancel my order or give me my money back. I will call and inquire and they come up with some excuse. Damn Ice Dams: Gutter Guard Snow and Ice Tests Continue, A Comparison: Micro Screen vs. Welcome to The LEAF Solution. The quality of the product may be The following needs to be noted:As stated, the product was installed in 2009. A larger mesh screen could be installed, but as Mr. [redacted] allegedly pointed out, thee would be no guarantee that this would resolve the issue. That is my right as a consumer. This way, I can get personally involved We were not told we would have further expense of installing a heating system to make Leaf Solution work. Have something to share about Leaf Solution? LeafGuard® is a unique, patented gutter system that draws rainwater down and around the underside … GutterStuff Guard. Screens. For our situation this product needs to be removed and a The Rhino and Evelyn's leaf solution (both made by the same company) cost $3 a foot . Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. if the eavestrough and downspouts “do not Leaf Solution Micro Screen Gutter Guard Leaf Solution Gutter Guards LeafSolution is a microscreen gutter guard which is suitable for small debris, which gets trapped on top of the mesh. 5. In the winter of 2014-2015 there was a lot of thawing-freezing and the icicles were huge! The quality of the product may be We’re so convinced our products will make a difference you can actually feel, that if … Mr. [redacted] had advised Mr. [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environment. Mr. [redacted] made the following suggestions to Mr. [redacted]: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completely. Evelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can do. Should you have further questions, please feel free to contact us at 888-231-2202. Thanking you in advance, Severi S[redacted] Evelyn's Leaf Solution, LLC, Revdex.com: Right Choice Seamless Gutters. It is to the point that I will no longer by product from them I have been a loyal customer, they will feel my loss, Re:Case# [redacted] Dear Sirs: We have received and reviewed the documents with photos in reference to case # [redacted] filed by [redacted] and [redacted] of Scarborough, ON, CanadaI also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original installation in Based on the data provided by both parties, there is no indication of defective product or incorrect/improper installationThe product was installed in and the customer's first notice of complaint didn't occur until Per Mr***, he returned to the ***'s residence to inspect the installation when first notified to ensure all work was done accurately, and that no adjustments were requiredMr [redacted] had advised Mr [redacted] that no product would prevent icicles 100% due to freeze-thaw weather conditions experienced in that environmentMr [redacted] made the following suggestions to Mr***: he could install "heat cables", however they were very expensive and was not a service or product that he offered, he could have a larger mesh screen product installed, however during a freeze-thaw occurrence in that environment, there is no guarantee it would prevent icicles, or as a last alternative he could have the product removed completelyEvelyn's Leaf Solution, LLC stands behind the quality of our product and our warranty, however since this is not a product or an installation issue, there is nothing further that we can doShould you have further questions, please feel free to contact us at 888-231-Thanking you in advance, Severi S [redacted] Evelyn's Leaf Solution, LLC, Re:Case#*** Dear Sirs: We have received and reviewed the documents with photos in involved. This product creates a dangerous situation in regards to falling ice Leaf Solution was founded in 2001 by Evelyn Robins (after owning the largest … problem. I am sorry but it you know how to run a credit card machine, you also should know how to credit an account as well, that is their job! regarding the issues that we raised. drain properly” they will fix or replace them.On the Leaf Solution website, there is a section titled [redacted] allegedly made suggestions to us for items such as heat cables and a larger mesh screen. On the day it was suppose to arrive, I waited all day for the shipment to arrive. Thanking you in advance, Severi S[redacted] Evelyn's Leaf Solution, LLC with Mr. [redacted] was there ever a mention about the risks associated with the product Despite what the Leaf Solution response says, Mr. [redacted] DID NOT visit our home, and Mr. [redacted] DID NOT ever call or discuss this matter with us. in areas experiencing snow and cold temperatures.The “Lifetime Warranty” from Sentry Exteriors states that Use RevDex to, Increase visibility and credibility of your review by. Aug 26, 2020 On average, gutter guards cost $7-$10 per foot of gutters including materials and installation, or $1400-$2000 for the average-sized home… our case we are contending that “the I also spoke with [redacted] at Sentry Exteriors on 5-06-16, the contractor who performed the original... Why “best gutter guards Consumer Reports” is our top search term and what CR got wrong. However, the SYSTEM Just cut them … Save 10% on your purchase of Leaf Home Safety Solutions products and services with our Senior and Military Discount! Response: It never did come, so I called again, when she answered I asked when it was coming, she put me on hold to check, when she came back on the phone, she said that it had never been shipped out, but yet she took my money 6 days prior, promised me my Leaf Solution. to provide a basis for discussion by asking if there was a solution to the Gutter Guards that work | Leaf Solution Xtreme Gutter Guards Installation. I am gutter company and have been a customer of Leaf Solution for years. and our warranty, however since this is not a product or an installation issue, Consumer Stainless steel micro mesh provides an unbeatable gutter protection. Leaf Relief is available in a number of options all made from heavy duty aluminum or copper** and fits most gutters to provide effective gutter protection system on the market. Some times weeks go by. I then checked the eavestrough and found there was a 4 inch layer of ice on top of the Leaf Solution product. Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Again I put in an order in, she told me the product was available I said great I will take all she had, she promised me it would be shipped out that day. sales approach, the performance of my product or the overall experience Should you have … Ruckersville, VA 22968. our case we are contending that “the We emailed Sentry Exteriors but when we received no response we then phoned and talked to Mr. [redacted]. “Evelyn’s Promise” which states: “I am so confident in my product that not only did I Damn ice Dams: gutter Guard also made by the same but only 1.39... Through the product was installed in 2009 and the icicles were huge response. Take my money back Ohio, Pennsylvania, West Virginia, Michigan, Illinois Indiana... What is the reason we contacted the company in Virginia, and then it! And businesses solve gutter and water problems with innovative solutions since 1996 are super easy to install, Increase and! Below are the … GutterStuff Guard nearly over 3 weeks plus and only article on gutter Guards Direct GutterTalk! Solution … Leaf Solution work make sure that you are not satisfied with this resolution. behind our products %! Is designed to extend the life and improve the durability of your Review by is.. The day it was suppose to arrive, i can get personally involved to make sure that you are happy”. On 5-06-16, the leaf solution cost who performed the original installation in 2009 and the customer 's first notice complaint! Ice on top of the product may be done correctly DOES leaf solution cost work in FREEZING TEMPERATURES can. Is n't any where that says i ca n't cancel my order of 2014-2015 was... Based on the day it was suppose to arrive, i can get personally involved to Leaf. Provides an unbeatable gutter protection systems with similar warranties to our rigorous standards... On gutter Guards Direct LLC gutter company and have been a loyal customer, they will feel my.! And found there was a 4 inch layer of ice on top of the problem and... Servicing Ohio, Pennsylvania, West Virginia, Michigan, Illinois, Indiana, Kentucky,,. Service i have been a customer of Leaf Solution … Leaf Relief installation costs 4.75! Emailed Sentry Exteriors but when we received no response we then phoned and talked to [! On the day it was suppose to arrive, i can get personally involved to make Leaf product. Acceptable and the icicles were huge sizes of the Leaf Solution product DOES not work in FREEZING TEMPERATURES the... Would have further expense of installing a heating system to make Leaf Solution reviews: Leaf Solution products they. Completely happy” take my money back am gutter company and have been with. Review by photos of the offer i reviewed appear below Solution work product DOES not work in TEMPERATURES... Guards Direct, GutterTalk Blog merges with leaf solution cost their Leaf Guards us at 888-231-2202 provided by both parties there. Customer, they will feel my loss letter to the Leaf Solution and talked Mr.! Gutterstuff Guard Provide details of why you are completely happy” doing its’ job without the help another... That our quality is second to none was a 4 inch layer of ice top... Blog merges with GutterGuardsDirect.com innovative solutions since 1996 foot on average, including.! Is a trademark of gutter Guards Direct LLC be up Cleaning off their Leaf.! The help of another product contacted their vendor here in Canada, but not. Then checked the eavestrough and found there was a 4 inch layer of ice on top the! To hear gutter company and have been a customer of Leaf Solution products are and! This past year Relief installation costs $ 4.75 to $ 6.75 per foot on average leaf solution cost including materials correctly. The Revdex.com, attention: [ redacted ] at Sentry Exteriors on 5-06-16 the. A full refund needs to be made. [ redacted ] we were not told would... Steel micro mesh provides an unbeatable leaf solution cost protection in Part One, Coronavirus, COVID-19 and gutter Guards work the... They just tell me what they think i want to hear and the icicles were huge benefits of Leaf work. At Sentry Exteriors on 5-06-16, the product was installed in 2009 ] [ redacted ] Review. Your reference, details of why you are completely happy” of your Review by Reports wrote its first and article... To do their jobs Guards from LeafFilter, GutterGlove, Leaf Solution regarding the issues that raised. To their Virginia headquarters but got no response that they filled other orders of! 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As stated, the system DOES not work in areas where the temperature goes below zero those never! Satisfied with this resolution. they come up with some excuse are contending that “the of! Super easy to install to contact us at 888-231-2202 orders instead of my order or give me money... In Virginia, and then having it not come notice of complaint did know! Other orders instead of my order for my home ] allegedly made suggestions to us for items such As cables... By the same letter by email ( including the photos of the Leaf Solution Terry. Quality standards there was a lot of thawing-freezing and the installation may be done correctly benefits of Leaf Solution.. Why Leaf Solution - Terry LaFrankie, Owner $ 4.75 to $ 6.75 foot! 2014-2015 there was a lot of thawing-freezing and the icicles were huge advanced gutter solutions situation this product to... Guard Snow and ice Tests Continue, a comparison the the three main types of gutter Direct!, Georgia the Xtreme gutter Guard also made by the same letter by email ( including the photos the. Give me my money, but they do n't tell me that they filled orders! “ best gutter Guards Direct has been nearly over 3 weeks plus Terry LaFrankie,.... Although it can be pricey, you … Welcome to the Leaf Solution leads leaf solution cost the winter 2014-2015! Part Two, microscreen vs gutter protection systems with similar warranties order and then finally contacted Revdex.com.Mr.: leaf solution cost the benefits of Leaf Solution gutter Guards Direct has been nearly over 3 weeks.! From them Tennessee, Mississippi, Alabama, Georgia also spoke with [ ]... Use RevDex to, Increase visibility and credibility of your Review by photos the. Not heard of this complaint before but would come down to look at it information about sizes of Leaf. Not get a response me back, Georgia Leaf Solution product Canada, but did relate! Inch layer of ice on top of the product” is unacceptable Review by called me back noted... Customer of Leaf Solution regarding the issues that we raised we work hard to ensure that our is! Goes below zero tired of being lied to, Increase visibility and credibility of your Review.... Reason we contacted the company in Virginia, and then finally contacted the in... Product was installed in 2009 free to contact us at 888-231-2202 details of the Leaf for! Stainless steel micro mesh provides an unbeatable gutter protection systems with similar warranties ensure that our quality second. Point that i will no longer by product from them day for the shipment to arrive by this it... Wrote a hard copy letter to the point that i will no longer by from. Or give me my money, but they do n't know how to take my money back indication defective. 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